Company Description – Place 19-67 is a family-owned motel and restaurant in Plantagenet, Ontario. The property’s name honours the year the building was constructed, 1967, and was selected through a local school naming contest inspired by the era of Expo 67 in Montréal. Originally built as a purpose-driven motel and restaurant serving travellers and local residents, Place 19-67 continues to offer motel accommodations, on-site dining, and a 60-seat banquet and meeting hall.

Project Description – While the existing point of sale system supported restaurant operations, Place 19-67 lacked a property management system to manage room reservations, guest check-ins and check-outs, and housekeeping coordination. Restaurant and motel operations also relied on separate systems and manual record-keeping, creating inefficiencies, data inconsistencies, and delays. The property also lacked a centralized system for customer information and broader operational reporting, while its existing security infrastructure was outdated. 

Project Impact – Through the Retail Modernization Project Grant, Place 19-67 implemented a new property management system, upgraded essential computer hardware, and installed a modern security camera system throughout the property.

The modernization has improved operational efficiency, reduced reliance on manual processes, and strengthened security across the property. The integrated property management system has provided staff with more efficient tools to manage reservations and guest services, while the upgraded technology has improved the reliability of day-to-day operations.

Overall, the project has resulted in a 50 per cent increase in productivity and 50 per cent cost savings, providing Place 19-67 with a stronger digital foundation to compete in an increasingly technology-driven hospitality market. The improvements have also strengthened local tourism infrastructure by supporting a safer, more efficient accommodation option for visitors and the surrounding community.

“RMPG really helped us go through the modernization of our company. Labour savings and customer experience are the big outcomes of it. Guests can now book online, receive detailed invoices more quickly, and benefit from quicker booking and check-in processes.” — Dominic Lamarche, Owner, Place 19-67