Company Description – Ginkgo Sustainability Inc. is a leading provider of installation, maintenance, and consulting services for green assets including landscapes, green roofs, green walls, and low-impact development solutions across 300+ sites in Ontario. Key clients operate in the roofing contractor, general contractor, and property management sectors. 

While Ginkgo’s core services are fully commercialized, its latest offering, SoiLiNQ™, an innovative IoT product, is yet to generate revenue. SoiLiNQ monitors green asset health, transmits data to the Cloud, analyzes trends, and alerts stakeholders to critical changes, automating corrective actions when necessary. This technology expands Ginkgo’s expertise beyond green roofs and walls into agricultural applications and broader computing and civil engineering fields. 

Project Description – To commercialize SoiLiNQ and scale its business functions, Ginkgo assessed its digital readiness and identified key gaps through a Digital Modernization Adoption Plan (DMAP). The report highlighted the need for an integrated system to connect finance, accounting, inventory management, logistics, sales, customer service, and hardware infrastructure. Currently, these functions operate in silos, leading to inefficiencies due to manual processes, departmental disconnects, and inadequate infrastructure. 

With DCC’s support, Ginkgo was able to select an ERP solution provider tailored to SoiLiNQ’s needs. Without this system, the product could not operate effectively due to critical infrastructure gaps. Developing the solution in-house would have delayed the product launch by several quarters and diverted funds from essential operational areas, such as wages. 

Project Impact & Expected Outcomes – As a result of DCC’s support, Ginkgo has retained five jobs and expects to create 2–3 new positions within 12–18 months. Funding from the Technology Demonstration Program (TDP) enabled the company to purchase and test essential hardware, successfully integrating the ERP with SoiLiNQ. This has significantly increased confidence in the product and accelerated its time to market. Additionally, TDP funding allowed Ginkgo to collaborate with an integration partner possessing the technical expertise to optimize its existing software. This partnership has streamlined operations, reduced complexity, minimized errors, and enhanced overall productivity, allowing employees to focus on higher-value tasks without being overburdened.