Company Description – Arconas is a privately-owned manufacturer of specialized seating, power and furniture solutions for airports, transportation terminals and other public waiting areas. Arconas raises the value of public spaces by providing products that are high-design, innovative and durable that incorporate the latest in power technology. The company is dedicated to enhancing the passenger experience from arrival to departure with a suite of quality seating, power, waste, recycling, and counter solutions.  

Project Description – Through the Digital Modernization Adoption Plan (DMAP), Arconas identified its unintegrated ERP software as the primary modernization need. Multiple disconnected digital systems across departments resulted in manual effort, duplication, and errors. With DCC’s support, Arconas implemented a unified ERP system with built-in CRM and CPQ components, eliminating the need for data transfer between systems. The CPQ software enables accurate quotes for customizable products and provides clients with 2D design visuals. This modernization centralizes customer-related information, reduces manual data entry and errors, enhances customer relations, and improves overall efficiency. 

Project Impact & Potential Outcomes – With DCC’s support, Arconas has significantly improved operational efficiency, achieving a 5% increase in sales, including $40,843 in Canada and $1,079,243 internationally. The company has also secured two new customers in Canada and 10 internationally, along with creating five new full-time positions, with the potential to add three more. 

With the success of the Technology Demonstration Program (TDP), Arconas has been able to reinvest funds to further enhance its innovation. As the full benefits of the digital technology continue to be realized, Arconas projects sales to double, with an additional 8% increase in incremental sales anticipated within the next six months.