Company Description – Amber Stairs & Railings Inc. specializes in the design, manufacture, and installation of custom stairs and railings for residential and commercial properties. Their product range spans traditional to modern stair systems, utilizing materials such as wood, metal, and glass to meet both aesthetic and functional client needs. They provide a comprehensive service that includes consultation, CAD-based design, manufacturing, and installation, ensuring a tailored fit for new constructions, renovations, or upgrades. 

Project Description – Through the Digital Modernization Adoption Plan (DMAP), Amber Stairs identified critical digital gaps caused by siloed, manual, and paper-based information exchange between the office and shop floor. These inefficiencies led to costing errors, limited communication, and resource waste. Additionally, the lack of integration among Amber’s information systems resulted in excessive administrative work and poor data organization and sharing. 

With DCC’s support, Amber Stairs implemented Digital 3D Laser Scanning and Asset Tracking technology, ERP system integration, and cloud computing. The Digital 3D Laser Scanner significantly reduces manual measurement errors for staircase installations, enhancing accuracy and lowering liability risks from design inaccuracies. Cloud computing facilitates real-time information sharing across departments, improving decision-making, productivity, and customer satisfaction. Integrating these technologies with an ERP system enables seamless real-time data flow from the shop floor through shipping, streamlining manufacturing routing, inventory management, installation processes, and overall operational efficiency. 

Project Impact & Potential Outcomes – As a result of DCC’s support, Amber Stairs has secured 14 new clients domestically and internationally, generating incremental sales of $800K in Canada and $500K abroad, while creating 4 new jobs and retaining 32 existing positions. The adoption of digital 3D laser technology is expected to distinguish Amber Stairs as a leader in producing and supplying custom stairs, setting it apart from competitors. This strategic digital transformation positions Amber Stairs & Railings Inc. at the forefront of technological innovation in the industry, promising strong returns on investment, enhanced competitive advantage, and improved customer satisfaction.